FAQs

Below are some questions that a few of our customers have been wondering. If your concern or question is not answered below, feel free to send us an email.

For Technical Support please visit developer@usens.com

For Sales and General questions please email orders@usens.com

 

  1. What is Fingo? 

uSens Fingo is the first mobile AR/VR 3D-stereo vision, hand-tracking device. Fingo supports mobile AR/VR including Samsung Gear VR and Cardboard using any Android phones (in addition to any Android AR glasses). Fingo also supports PC tethered VR such as Oculus and HTC Vive.

  1. When will it be back in stock? 

Fingo will be in stock soon. Please keep checking back and follow us on our social media accounts to get the latest updates. Thank you for your interest in uSens and our Fingo technology. 

  1. How does the technology work? 

With the mixture of revolutionary software and hardware, uSens offers low latency, 26DOF and the tracking of 22 finger joints. The combination of these features allows users to interact with digital objects in augmented and virtual reality the same way one would in the real world.

  1. What can I do with uSens Fingo? 

Our hand tracking technology is perfect for game and mobile developers to integrate into their projects. Escape into lifelike realms of ultra-immersive virtual reality experiences with Fingo ™ VR Ready Premium Solution. Delivering immense visual power and unmatched technological innovation, Fingo’s VR Ready solution set the bar for enabling premium experiences on high-end VR games, entertainment, and applications.

  1. What type of hardware do I need? 

Fingo was developed with Android and Windows in mind. We recommend using a mobile device running Android 4.4 and above, as well as a PC running Windows 7 and above. 

For a full list of mobile and PC specifications, please click here to view our product page. 

  1. What is included with the Fingo? 

Every shipment includes the Fingo device by uSens, a USB OTG (On the GO) Cable for mobile devices, a mini-USB to USB 2.0 Cable for PC's, a Fingo holder and headband, as well as instruction cards. 

  1. How do I track my order? 

Once your order is confirmed, you will receive an email from Shopify, which contains a tracking number. For international orders, you will receive an email from Skybox.

Please visit the international FAQ page here